Connected Experiences come from a deep understanding of the customer journey, and then managing the experience across every touch point. Tailoring content to address every stage of the customer journey is vitally important, as is managing your content quality, format and velocity to ensure it talks to the customer in the language, look and feel they expect.
The Why, What & How of Building a Digital Foundation
Would you recognise the tell-tale signs that your digital platform is holding you back? Hear first-hand from those who took the time to do a self-diagnosis, then see what they did next. Learn how to empower your business to deliver a seamless cross-channel connected customer experience across everything from Mobile Apps to Large Display screens.
For E-Business leaders and Content Marketers, Site and App owners.